TravelAbility for Hospitality

The Future of Inclusive Travel

Employees with Disabilities

Federal Authorities Fine Red Roof Inn for Discrimination Against Blind Employee

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Photo of a Red Roof Inn stan stucco sides with red roof and cars in parking lot

Don’t let this be you! The Red Roof Inn will pay to settle a discrimination lawsuit from a blind employee in Ohio. After requesting an accommodation to attend an online information session for a promotional opportunity, his supervisor gave a poor response that has stirred up trouble for this Red Roof Inn. Read the full story here.

Our Takeaway: This incident serves as a poignant reminder to all businesses to prioritize and respect the rights of individuals with disabilities and to take steps to provide reasonable accommodations so that they can have equal access to job opportunities.

IHG Hotels To Recruit More People With Disabilities In Australia

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Photo of 3 unidentified IHG employees 2 men in blue uniforms with a woman wearing a white shirt in the center

The InterContinental Hotels Group (IHG) is doubling down on efforts to make a career in hotels more accessible for people with disability through a new strategic partnership with Spinal Cord Injuries Australia (SCIA) employment service, EmployAbility. The partnership supports the employment of people with a physical disability across a wide variety of positions at IHG hotels around the country, not just desk-based roles, creating a more diverse and inclusive hospitality industry. 

Our Takeaway: Inclusion in the hospitality industry, especially in the workplace, is attainable and sets a positive example for others to follow.

Find out how this partnership is successful here.

A Dark Dining Experience: A Blast for the Senses

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photo of 2 glasses of red wine on a table with white place settings

While light may be lacking, nothing else is at this dark dining restaurant. Dans le Noir, a French name for “in the dark,” employs only blind and partially sighted workers. This gives them a clear advantage in the growing trend of dark dining, with employees who can better guide guests through the dining experience because of their own daily experiences. With visually impaired staff as their guides through dark dining, Dans le Noir’s sighted diners will understand that in the right environment, disability can be an employee’s greatest asset.

Read more here.

Our Takeaway: The heightened senses guests encounter during an evening of dark dining make for a uniquely memorable experience. Replicating this as a one-off event (this could be great for White Cane Awareness Day, October 15th) would make an enticing offer for guests and distinguish you in your efforts for inclusion.